Refund policy

🔄 Return & Refund Policy (PRODUCK)

📦 Returns

We accept returns within 7 days of delivery.
To be eligible, your item must be:

  • Unused and in original packaging
  • In the same condition as received

💸 Refunds

Once your return is received and inspected:

  • Refund will be processed within 5–7 business days
  • Refund will be issued via original payment method or store credit

🚚 Non-Returnable Items

Some items cannot be returned:

  • Used or damaged products
  • Clearance / sale items
  • Personalized items

🔁 Exchanges

We only replace items if:

  • Wrong item delivered
  • Product is damaged on arrival