Shipping policy
🚚 Shipping Policy (PRODUCK)
📦 Order Processing Time
- All orders are processed within 24–48 hours
- Orders are only processed on working days (Monday–Saturday)
🚛 Delivery Time
- Pakistan: 2–5 working days (major cities)
- Other areas: 3–7 working days
Delivery times may vary due to courier delays or public holidays.
💰 Shipping Charges
- Standard shipping charges apply at checkout
- Free shipping may be offered on selected promotions or minimum order value
📍 Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email
- You can track your order through our courier partner
⚠️ Delivery Issues
We are not responsible for delays caused by:
- Courier service issues
- Weather conditions
- Public holidays or strikes
However, we will fully assist you in resolving any delivery problems.
🔄 Failed Deliveries
If delivery is unsuccessful:
- Courier will attempt re-delivery
- Customer must provide correct contact information
- Repeated failed attempts may result in order cancellation